printerpix.com Reviews

2.8

/5.0

45 customer reviews

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18

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24

44 %

reviewers recommend

printerpix.com

printerpix.com, known for its photo books, wall art, and gifts, is rated 2.8 out of 5. The rating reflects how families, photographers, and businesses view their experience with printerpix.com. Reviews of printerpix.com are verified before publication.

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45 Reviews on printerpix.com

by Hamilton618

Sep 19, 2022

Damaged order immediately replaced.

I ordered a metal print for an anniversary gift and it came with a small dent in it.
I reached out and the response was very positive. I was immediately offered a replacement and am looking forward to getting my perfect gift.
Thanks for your help. I’ve already ordered a book and two more metal prints. :)
Thanks to Jennifer W for being attentive and helpful.

by Jessica Pierce

Sep 17, 2022

Love my blanket

Photos came out perfect I absolutely love the blanket and it’s super soft definitely will but another :)

by Brooklyn Lambert

Sep 17, 2022

This canvas was beautiful and the price…

This canvas was beautiful and the price was reasonable. I will use this company again. It arrived within days of placing the order. Great business to deal with!

by Phyllis77

Sep 17, 2022

It was horrible

It was horrible! And the customer service was even worse! I will never use this company again!

by Billie F.

Sep 17, 2022

Joshua Matthews was very informative

Joshua Matthews was very informative, and kind, to speak with today. He answered all my questions with patience. Printerpix is great!

by Rick B.

Sep 16, 2022

I never received my blanket and said…

I never received my blanket and said delivered

by Ivan141

Sep 16, 2022

Great Company !!

I have had a very good experience with this company. I ordered through Groupon and it was very easy to order and it came pretty fast.

by Hunter806

Sep 16, 2022

My canvas arrived sooner than I thought…

My canvas arrived sooner than I thought it would. The canvas turned out beautifully! I would definitely order again.

by Roy

Sep 16, 2022

Outstanding customer service from Josh…

Outstanding customer service from Josh Matthew concerning using a voucher I was using. He went above and beyond to help me and called me back when we got disconnected. He gave such caring and personalized service to make my order right! Keep up the good work.

by Natalie

Sep 16, 2022

Blanket People

My friend and her husband were truly excited about the blanket birthday gift and it's quality. This was my 2nd blanket purchase and I will be purchasing a 3rd blanket next month for another birthday gift. Thank you!

printerpix.com Q&A

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Q:

Does anybody know what 0% red status bar mean in tracking section?

A:

I talked to customer service today because my bar was red and at 0 and she said they just gave it to ups and she sent me a tracking number

by Melanie Craig - November 05, 2020

A:

It means it has not left the print shop and has not been shipped

by George347 - October 30, 2020

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Q:

Ok I should have looked on here before I ordered but I'm kind of freaking out now... please tell me if somebody got their order!!

A:

I totally agree with all of this... it took almost 10 weeks to get a terrible quality canvas for my mom

by Laurie N. - April 03, 2019

A:

JUST HORRIBLE! TOOK A MONTH TO GET 2 OUT OF 3 OF MY CANVAS ORDERS. WHEN THEY CAME, THEY LOOKED HORRIBLE. PICTURES WERE FALLING OF THE FRAMES. COLOR WAS FADED AND SOMEHOW, MY BLACK PICTURES WERE GREEN! AND HORRIBLE CUSTOMER SERVICE! WILL NOT BE ORDERING ANYTHING FROM THEM ANYMORE!

by Lucille751 - January 23, 2019

A:

Nope. Still hasn't arrived and I ordered at the beginning of December!

by Miles - December 31, 2018

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Q:

I want corporates number in the United state

A:

I agree with the above answer. It's a bogus company

by Frank Reid - March 20, 2019

A:

I don't think corporate exists I dont think this is a legitimate company. I have reported them to PayPal and groupon will also be reporting them to my attorney general office

by Clara Steeves - January 28, 2019

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Q:

Bought a groupon. Website not working. Been on hold for customer services for 24 minutes.

A:

This company took my money for 5 calendars and sent one. Can't get a refund. Stay away!

by Darrell Chapman - December 30, 2019

A:

Trade it in for a different Groupon. This company sucks.

by Davidson356 - January 09, 2019

A:

Yeah - they are crooks, consider your money gone. I would just order from somewhere else and fight/return the charge.

by Morgan855 - December 18, 2018

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Q:

how can I get a refund for my groupon? i'm very unsatisfied with your web sight and customer service and all the negative reviews confirm.

A:

I went through Groupon as well, when I'd made my purchase. After all the horrible stuff I went through with this company, Groupon basically told me it was my problem and that because I'd used the voucher, I could not get it refunded. This was even though I'd had all the problems with the company that were still unresolved. I do notice though, that even when I'd informed Groupon about PrinterPix and all the negative reviews, they still continued to offer vouchers for that company. I guess the money in their pocket is worth more than making sure their customers are taken care of.

by Christine - March 17, 2019

A:

You have to contact Groupon directly, and send them proof of a crappy company. I have done so, and have yet to hear back.

by Ruben565 - December 14, 2018

A:

https://www.groupon.com/merchant/blog/groupon-refund-policy

by Brittany514 - December 06, 2018

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